Director of HR and Training

Bentonville, AR 72712

Industry: HR Job Number: Job-1860

Job Description

Director of Human Resources & Training



Interviewing over the next two weeks

Bentonville, Arkansas (relocation offered)

Bell & Associates, Inc. has been engaged to find our client an up and coming Director of Human Resources & Training.  Our client continues to grow in the hospitality sector and is ready to add to their team!  This is a great opportunity to join a Bentonville based organization that leads through their mission while looking after its employees fostering a collaborative effort of enriching the lives they work hard for daily!  Wait, work life balance in hospitality??? Yes, that s right, read on

This is an excellent opportunity for an experienced HR Manager to join a up and coming hospitality group! If you are a an Hospitality HR Manager and training professional who enjoys being in the day to day of locating and placing roles all across the organization while being in the weeds on site at multiple locations this opportunity may be just what you want for your next career step.  Reporting directly to the Chief Operations Officer, the Director of Human Resources and Training position is a highly visible role within a dynamic and fast paced organization. The HR Director will assume responsibility for leading and overseeing all Human Resources policies, processes and programs for the organization and is responsible for managing the Human Resources team in order to ensure the overall effectiveness of the Department. The person in the role will serve as an advisor to management and employees on Human Resources-related matters and in adherence with best practices will manage the Company s benefit programs, recruiting, employee on-boarding and exits, compensation benchmarking, and will ensure compliance with regulatory guidelines.



  • Reports directly to the COO

  • Policies: Maintain the Employee Handbook and periodically review the organization s policies and procedures to ensure compliance with best practices and state, federal, and local guidelines. Make recommendations to executive management for improvement or changes to policies and procedures as necessary.

  • Employee Relations: Become a trusted resource for the organization by working closely with management and employees to provide advice on sensitive issues including but not limited to performance-related issues, leaves of absence, and coaching and development opportunities.

  • Performance Management: Oversee the company-wide annual performance management program.

  • Training and Development: Proactively identify training needs and assist in the development and/or selection of training materials and programs. Recommend leadership and coaching services as necessary. Conduct needs assessment to identify necessary skill improvement using a variety of assessment methods, such as surveys, focus groups and meetings with various team members. Design training regimes utilizing varied delivery mechanisms, classroom, on-line, on the job, etc.  Research new approaches to teaching the desired skills or attributes and designing more efficient teaching practices. Develop certified trainers for each hourly position.  Facilitate a leadership development program for managers.

  • Benefit Programs: Oversee the Company s benefit programs and ensure plan designs, premiums, and benefit offerings are competitive with the market - including health plans, 401k, and other internal benefits such as service awards, etc.

  • Recruiting: Work closely with hiring managers on open positions and recruiting strategies. Oversee the Company s external recruiters and agencies, and actively participate in the recruiting and interview process as necessary.

  • Compensation: Evaluate current compensation/benefits/rewards strategy; propose and implement HR programs that serve to motivate our crew and maintain competitiveness.

  • Compliance: Maintain knowledge of industry trends and employment legislation and ensure compliance with federal, state and local laws pertaining to personnel matters.

  • Outside vendors/partners: Establish strong working relationships with outside counsel, affiliated organizations and the company s Professional Employer Organization (PEO).

  • Data entry into the HRIS for all employee related changes while partnering with the payroll

  • related changes and updating policies and departments as necessary

Professional requirements:

  • 7 plus years Human Resources leadership experience in multi-unit hospitality company

  • Experience partnering with senior leadership teams

  • A thorough understanding of business operations, industry trends and employment legislation is required

  • Must be results-oriented and be able to manage multiple priorities simultaneously

  • Must be able to balance risk mitigation with operational realities

  • Strong inter-personal skills with the ability to communicate clearly and effectively

  • Bachelor s or higher in Human Resources or related discipline

  • Technical computer skills; HRIS systems and Microsoft Office

  • Strong communication skills, both written and oral

  • Background & drug screen are required for employment

A bachelor s degree is required for client consideration as five or more years hospitality or restaurant experience, with a master s degree strongly preferred.  Bell & Associates, Inc. looks forward to partnering with you in your next career step.  Please email resume to for further consideration of this Director of HR & Training.

EOE, relocation package offered

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