Director Field Operations

Pittsburg or Virginia Beach, PA or VA

Industry: Healthcare Job Number: Job-1533

Director of Field Operations Growth Mobility Outstanding Environment


Salary $128K $170K plus Bonus


Pittsburg, PA or Virginia Beach, VA


Interviewing over the next two weeks Chance to make a key mark with a company that is growing


Bell & Associates, Inc. has been engaged on a search to find our client s next Director of Field Operations. This is an excellent opportunity to provide leadership, direction, mentorship, and management for multiple markets. This is an opportunity to make your mark in an established and well-respected organization that is going through tremendous growth.  If you thrive on being a go getter and want to be a part of an organization on the rise along with a culture that believes in their employees read on...  


The Director Field Operations (DFO) provides leadership, direction, mentorship and management for multiple markets within the organization with combined revenues of $50MM or greater   This role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness.  The position is based from a home market and frequently travels to other assigned markets to develop leaders, guide progress toward strategic plan, and drive operational excellence. 


Duties Required:

  • Lives and exemplifies the Five Principles of Mars within self and team.

  • Communicates and supports key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.

  • In partnership with the region s RVPs, monitors hospital KPIs and manages the execution of plans to achieve KPI performance objectives.  

  • Consistently assess the engagement level of associates; takes a proactive approach to influence and drive a positive hospital climate.   Accountable for associate engagement and retention. 
  • Fosters a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.

  • Leads, directs, mentors and develops direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership.  Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth.

  • In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions. 

  • Ensures standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production.  Ensures fixed assets are preserved.  Initiates recommendations for purchases of new equipment and improvements. 

  • Advises direct reports regarding labor issues including safety, security, scheduling, training, and protocols.    Ensures direct reports are adhering to company policies. 

  • Maintains current knowledge of information technology as relates to hospital operations.

  • Partners with assigned Relations Manager(s) to collaborate on pDVM referral strategies that impact assigned markets. 

  • Works collaboratively with the Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions.



  • Bachelor s degree in related discipline or equivalent combination of education and experience required.  Graduate degree and/or relevant certifications a strong plus. 

  • 7+ years of relevant professional experience required with at least three years of multi-site operational management within an organization of similar size, scope and/or complexity ($25MM revenues or greater). 

  • Prior experience in the veterinary or similar industry strongly preferred.


Other Key Components

  • Approximately 50-75% travel required.

  • Must be able to travel long distances by air, train or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver s license and proof of insurance.

  • Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.

  • Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.

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