AR / Collections Specialist
Kansas City, MO 64105
AR / Collections Specialist
Temp to Hire 3-month contract
$20-24/hr pay rate
Location: Kansas City, MO
Bell & Associates has been engaged to help our client find their next Accounts Receivable/Collections Specialist. This person will ensure compliance to the company s credit & collection, accounts receivable, billing, and cash application policies & procedures to maximize profitability, sales, and cash flow. You will be the primary customer contact for the collection of accounts receivable.
PRIMARY DUTIES AND RESPONSIBILITIES
Manages assigned customer account base and maintains the primary relationship with the Accounts Payable department at each customer
Placing and receiving a large volume of phone calls to assigned customers
Performs weekly review of outstanding invoice listing to coordinate with the customer s Accounts Payable department to ensure that invoices coming due soon are scheduled to be paid by the customer
Perform follow-up work on past due invoices and provide customers with the documentation required to ensure timely payment
Motivate customers to pay past due balances by building customer relationships
Performs regular review of open invoices on each customer s account and makes daily collection calls
Determine the status of the open deductions (i.E. Maintain reports detailing the deduction s status with the responsible parties [A/R, Customer Service, Sales etc.] and expected time for the deduction s approval or rejection). Determine a timeline if an escalation is required to obtain approval or rejection of the deduction(s)
Analyze and reconcile deductions to the proper credit memos and offset the deductions with the matched credits. The ability to manage and maintain the large volume of data in various programs, spreadsheets and systems is a required skill
Providing management with accurate, timely status updates on each of their respective customer accounts by entering updated notes on customer accounts daily.
Assessing delinquent accounts and escalating to management accordingly
Specialist must continue to be up to date with accounting/finance systems and any changes in AR process (SOX compliance, etc.)
Perform documentation review to initiate settlement processes with customers.
Works with internal departments to resolve customer discrepancies and disputes
Provide quality customer service both internally and externally
Keep account DSO s to a minimum
Represent department & the organization favorably and in accordance with company standards
Any other duties related to Accounts Receivable, Credit and Collections that may be assigned.
CORE COMPETNCY REQUIREMENTS
Exhibit strong analytical, technical, and research skills with attention to detail.
Effective time management and prioritization of tasks is required.
Ability to resolve conflict with strong negotiation skills and build good customer relationships.
Ability to prioritize high volume workload while working independently.
Timely interpersonal communication with management & co-workers.
Ability to organize job responsibilities (multi-task) and manage 3rd party effectively.
Excellent communication skills (written and verbal). Customer Service focused.
Interpersonal skills and the ability to work well with both internal and external customers.
10 key calculator and key entry (computer/typing) by touch.
Acts in a professional manner, deploys diplomacy in all situations, and possesses ability to work with customers in tenuous situations when representing the company.
High School Diploma
Minimum 2+ years of experience in commercial collections.
Knowledge of Windows-based office applications (i.E.; Word, Excel Intermediate level preferred)
Bell & Associates, Inc. Was recently recognized by Forbes list of Best Professional Recruiting Firms in America - https://www.Forbes.Com/best-professional-recruiting-firms/list/6/#tab: overall
BETTER TALENT. BETTER OPPORTUNITY. FIND IT HERE.
Bell & Associates, Inc. Is a recognized Executive Recruiting & Staffing leader based in Kansas City. We focus and specialize in the following practice areas - Accounting/Finance, Engineering, Executive Leadership, Financial Institutions, Healthcare, Human Resources, Information Technology, Manufacturing/Operations Management. We provide top talent to our clients on a Direct Hire, Contract, and Contract-to-Hire basis.